Resolved -
This incident has been resolved.
Feb 5, 19:14 NZDT
Monitoring -
Monitoring - Services have been restored. We are working with our vendor to understand the cause of the outage.
Feb 4, 19:58 NZDT
Update -
We are continuing to investigate this issue.
Feb 4, 18:31 NZDT
Investigating -
Our upstream provider is currently experiencing a database outage which is affecting customers on the OneCall Voice Platform. We are working with our upstream provider on restoring services.
Feb 4, 18:30 NZDT